Is my personal information safe?Your personal information and security is our highest priority at Metal Casino. With the help of highly sophisticated SSL (Secure Socket Layer) data encryption algorithms, we make sure to keep it safe!
Is my money safe?With the help of SSL encryption and the PCI DSS (Payment Card Industry Data Security Standard) security protocols, we make sure that all your deposit and withdrawal transactions are kept secure.
All deposited funds to Metal Casino are kept in a segregated bank account as well as the PCI DSS, for our player’s security.
Responsible GamingHaving a great time while playing at Metal Casino is our main focus, but playing responsibly is equally important to us.
Our casino is intended for entertainment purposes and, fingers crossed, you may be lucky enough to withdraw some real juicy winnings! But please keep in mind that while playing in the casino, a win is never guaranteed. Because of this, the casino should not be seen as a steady source of income.
We want you to rock, but also know when the show is over for the night!
Should you ever feel that you are playing too much, maybe causing financial problems or affecting your personal life negatively, we have online limiting tools for you to make use of.
These tools are available on your account under the “Limits” tab in “My account”.
You are also very welcome to contact our Support Crüe for assistance.
Know your Limits:
Taking a break:If you ever feel like taking a break from the adventures at Metal Casino, you can ask for a temporary block on your account. It’s always cool. You can choose to block for 1 day, 1 week, 1 month or even 1 year.
Deposit limits:With the help of a deposit limit you can restrict the amount you wish to deposit on a daily, weekly or monthly basis.
Session limits:If you want to limit the time you play in our casino, you can set a session limit. You can set a pre-determined amount of time you can spend in the casino per day, week or month.
Loss Limits:With a loss limit you can ensure that you don’t exceed a specific loss amount. Set your pre-defined loss limit per day, week or month.
Wagering limits:You can also restrict the amount you wish to bet on a daily, weekly or monthly basis by setting a wagering limit.
Please be notified, should you wish to remove any limit or increase them, a cooling off period of 7 days will apply before the changes take effect.
The limits are found under the “Limits” tab in your account preferences, except the wagering limit and self-exclusion which our Support Crüe can set for you by contacting them via email ([email protected]) or in the live chat.
Reality CheckFor our members residing in the UK you can choose to set a reality check on your account which can be set up as you log in.
A reality check provides you with a notification (every 15, 30 or 60 minutes, depending on chosen settings) that informs you how much you have lost/won and for how long you have been playing.
Cookies can be saved on any device (for example phone, tablet, laptop) that you play from.
You always have the option to delete cookies in your browser’s browsing history along with blocking cookies within your browser. We want to offer you the best experience possible, so our recommendation is not to block or delete any cookies related to MetalCasino.com.
What are Cookies?
Cookies help us record your preferences relating to site experiences and, for example, tells us if you have visited the site before. Cookies also assist us in tracking the number of visitors we have.
Don’t worry! Cookies are not harmful for your computer and do not include any personal information about yourself.
Does Metal Casino have a license?Hell yes! MetalCasino.com is an online casino fully licensed and operated by MT SecureTrade Limited, a company incorporated under the laws of Malta with registration number C56545 and registered address at GB Buildings, Penthouse, Watar Street, Ta’ Xbiex XBX 1301, Malta. Issued by the Malta Gaming Authority (MGA), which is one of the most strict and respected licensing authorities in the world.
MetalCasino.com is licensed and regulated by the United Kingdom Gambling Commission, for members residing in the United Kingdom (account reference number: 39575). This license is owned and operated by MT SecureTrade Limited a company incorporated under the laws of Malta with registration number C56545 and registered address at GB Buildings, Penthouse, Watar Street, Ta’ Xbiex XBX 1301, Malta.